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On Friday, May 16, the Commissioner held two training sessions on implementing regulations within his jurisdiction. Accredited lecturer from the Commissioner's Office, Natasa Mirjanić, held a webinar for interested parties who had recently contacted the Commissioner with a request to attend training sessions. The emphasis of the training was on acting upon requests for access to information of public importance. Through practical examples, the participants were introduced to the most common errors in acting and informed on the importance of respecting all procedural steps, with an emphasis on the provisions of the Law on Free Access to Information of Public Importance, and as well the Law on General Administrative Procedure, which regulates some parts of the procedure. Also, lecturers Marin Cetinić and Nemanja Damjanović held training on personal data protection for the data protection officers and representatives of the legal department of Beo Lab, as part of training sessions aimed at the private healthcare sector. The training sessions were attended by 23 employees from the healthcare sector and representatives of other public authorities.

In the upcoming period, the Commissioner's educational activities will be steered towards private healthcare institutions, the private sector, and the dedicated industry.

On 16.5.2025, a seminar on improving access to environmental information was held in Banja Koviljača, organized by the Commissioner for Information of Public Importance and Personal Data Protection and the OSCE Mission to Serbia.

The seminar brought together representatives of public authorities, the civil sector, and journalists to discuss the legal framework and obligations of public authorities regarding the provision of environmental information, the role of the Commissioner in the complaint procedure, and practices and challenges in access to environmental information.

Most of the day was dedicated to the practical work of seminar participants preparing specific requests for access to environmental information, and learning how to respond to such requests using practical examples.

The workshop was facilitated by Slavoljupka Pavlović, Acting Assistant Secretary General, Sector for Complaints and Enforcement in the Field of Access to Information, and Dina Đorđević, journalist and Deputy Editor-in-Chief of the Center for Investigative Journalism of Serbia (CINS).

Commissioner Milan Marinović and Deputy Commissioner Sanja Unković are participating in the International Privacy Symposium, traditionally held in Venice for the fourth year in a row, from 12 to 16 May. At this symposium, which this year is attended by several hundred participants from all over the world, the Commissioner and Deputy Commissioner participated, along with seven other heads of Data Protection Authorities, including the Director of the Personal Data Protection Agency of Bosnia and Herzegovina, Dr. Dragoljub Reljić, in a panel dedicated to the current situation and forms of cooperation between Data Protection Authorities that are not members of the European Data Protection Board (which includes representatives of EU member states).

The Commissioner and Deputy Commissioner particularly promoted the idea of future ​​establishing of electronic association for all authorities engaged in personal data protection, especially those outside the EU, to deepen and make the existing cooperation more efficient and thus strengthen the position of these authorities, all for better personal data protection at a time of great challenges to this right imposed by the rapid-growing personal data processing via modern technologies, especially artificial intelligence.

The Privacy Symposium also discussed the relationship between personal data protection and artificial intelligence regulations, health data protection, data processing in "smart cities", and data protection on social networks.

From 7 to 9 May, the Commissioner's lecturers held three training sessions for Acibadem Bel Medic healthcare institution employees, attended by 75 employees. The training sessions focused on handling the personal data of users of their services and applying appropriate protection measures. Employees were introduced through practical examples to the risks and consequences of misusing personal data. In light of sectoral regulations in healthcare and the application of the provisions of the Personal Data Protection Law, several areas were detected where the regulations were not harmonized or did not provide clear guidelines for acting, the participants were provided with practical solutions. Among the most common questions was the issue of the justification for accessing personal documents to open a health record of a service user, where employees were presented with the processing principles of the Personal Data Protection Law (legal basis, purpose, minimization, time limit, data storage, accuracy).

During 2024, the Commissioner conducted a series of training courses for public health employees in 24 administrative districts and the City of Belgrade for around 400 employees. In 2025, the aim is to extend the training courses to employees in private health institutions.