From 7 to 9 May, the Commissioner's lecturers held three training sessions for Acibadem Bel Medic healthcare institution employees, attended by 75 employees. The training sessions focused on handling the personal data of users of their services and applying appropriate protection measures. Employees were introduced through practical examples to the risks and consequences of misusing personal data. In light of sectoral regulations in healthcare and the application of the provisions of the Personal Data Protection Law, several areas were detected where the regulations were not harmonized or did not provide clear guidelines for acting, the participants were provided with practical solutions. Among the most common questions was the issue of the justification for accessing personal documents to open a health record of a service user, where employees were presented with the processing principles of the Personal Data Protection Law (legal basis, purpose, minimization, time limit, data storage, accuracy).
During 2024, the Commissioner conducted a series of training courses for public health employees in 24 administrative districts and the City of Belgrade for around 400 employees. In 2025, the aim is to extend the training courses to employees in private health institutions.